A lot of persons who begin using their first web hosting account, or change companies, frequently have enquiries concerning how given tasks are carried out or come across obstacles when setting up various things, including e-mails, website settings, and so on. For this reason, a lot of web hosting companies have prepared documentation with the most frequently asked questions and problems in order to help their clients get information swiftly and seamlessly. Consequently, the technical support team can spend more time on actual issues that certain customers may be experiencing, because the solution for the smaller things will already be available on the web and clients will be able to tackle them without getting in touch with the customer service staff. Having exhaustive documentation is pretty important, particularly for new customers without any previous experience, since the hosting service involves heaps of functions and many people can become confused about what action to take. A good information repository can both help you complete the tasks that you want and learn how the web hosting service functions in general.