A lot of persons who begin using their first web hosting account, or change companies, frequently have enquiries concerning how given tasks are carried out or come across obstacles when setting up various things, including e-mails, website settings, and so on. For this reason, a lot of web hosting companies have prepared documentation with the most frequently asked questions and problems in order to help their clients get information swiftly and seamlessly. Consequently, the technical support team can spend more time on actual issues that certain customers may be experiencing, because the solution for the smaller things will already be available on the web and clients will be able to tackle them without getting in touch with the customer service staff. Having exhaustive documentation is pretty important, particularly for new customers without any previous experience, since the hosting service involves heaps of functions and many people can become confused about what action to take. A good information repository can both help you complete the tasks that you want and learn how the web hosting service functions in general.
Extensive Online Documentation in Hosting
Our hosting plans come with an extensive knowledge base where you can find info on all the issues that you might stumble upon and their solutions. You can learn how to create and administer a mailing list, how to use an .htaccess config file, or how to proceed in case the settings of your mail client are accurate, but you are unable to send emails, for instance. We’ve tried our utmost best to be as exhaustive as possible and to encompass all possible options in order to save you time and effort and to give you different solutions for every issue. The knowledge base comprises informative articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia Control Panel. You can find relevant articles about specific features and functions in each Control Panel section, whereas if you wish to browse through the whole article collection, you should visit the dedicated Help section.